+1 209-269-2678

sales@buytapenta.com

575 Pacific Avenue, Stockton, CA

Shipping policy

We ship lightening fast and this is possible with the Express Mail Service or EMS. This method is quite convenient as it does not demand for signature upon delivery. It takes about 7 to 12 business days to ship products to countries such as the United States, the UK, Canada, Australia, and Europe. For the rest of the world, the shipping time is 15 to 30 business days. You cannot track your packages sent to you via Express and Registered Airmail until they reach your country. You are provided with a tracking number within 24 to 72 hours of purchase.

Express shipping with tracking from India (7-12 business days) – $15 – FREE over $200

We now also ship to European Union countries. If the delivery fails, or if the parcel gets seized in the custom, or if custom duty was increased; please get in touch with our customer care team. We will re-ship your parcel without any charges.

In certain cases, we adopt the Registered Airmail services. This happens in case of certain countries or large quantities of medicines. This method takes 10 to 18 business days to deliver to countries like the UK, the USA, Canada, and Australia. For the est of the world, it takes 14 to 30 days. This shipping option does not require a signature upon delivery and the shipping cannot be tracked.

We ship Tapentadol and its variant along with other medicines directly to:

  • The United States;
  • United Kingdom;
  • Australia;
  • Canada;
  • Hong Kong, Singapore, and Malaysia.

    We also ship to following European Union countries:

    • Austria;
    • Belgium;
    • Bulgaria;
    • Croatia;
    • Germany;
    • Greece;
    • Denmark;
    • Poland;
    • Norway;
    • Spain;

      We ship the parcels to European countries through our warehouses located across Europe. Due to this, our customers need not to pay any VAT charges.

      Customs clearance is mandatory process for all goods sent from one country to another. This procedure generally takes about 1 to 2 business days. However, sometimes it takes approximately 7 business days due to some delays which eventually affect the time in which you will receive the parcel. We ensure a seamless custom clearance but every country has different criteria for the same process. We have almost zero issues is clearing custom at countries like the UK, the USA, Canada, Australia. In a rare event, if your parcel gets stuck in the custom for over 2 weeks, we will either re-ship it free of cost or you get a full refund. We divide bulk orders into small packages and ship them independently with time span of 3 to 5 business days to curb any issue at the custom.

      × There are certain countries we do not serve. These are:  Brazil, Mexico, Algeri,Armenia, China, Indonesia, Jordan, Israel, Japan, NewZealand, Taiwan, Saudi Arabia, South Africa, Thailand, Pakistan, The United Arab Emirates.

        Please Note: Your packages will be shipped through Singapore port to prevent any delay at the USA custom. These packages will take 5 to 7 business days an no signature required at the time of delivery.

        The order gets dispatched within 2 hours once the payment is received. You will get a tracking number via email within 72 hours once your order is shipped. We will get notified about the status of your order via email and SMS. It is done with one of the advanced parcel tracking service in the online pharmacy industry. It takes about 5 to 7 business days for tracking information to be available.

        Discreet packaging

        We ensure your privacy stays intact. As you order personal medicines, the packaging is carefully done in order not to reveal the content of the parcel. No information about the medication or pharmacy will be printed on the packaging.

        100% delivery and full refund

        We ensure that you get your medicines on time. However, in some unfortunate events, if the delivery gets delayed or you receive damaged parcel, we will re-ship it for free or you will be eligible for full refund if that is what you ask for.